PlayEngine is operated by JOYIZM Inc. ("JOYIZM", "we", "us"), a Delaware corporation headquartered in Palo Alto, California, USA. Contact us at privacy@joyizm.com.
When you sign in with Google or Apple, we receive your name, email address, and a unique identifier from that provider. We do not receive your social media passwords.
| Field | Who Can See It | Purpose |
|---|---|---|
| Display Name | All players in your events and groups | Identification |
| Play Style (J·O·Y) | All players in your events | Matchmaking algorithm |
| City / Country | Event host only | Location awareness |
| Phone Number | Event host only | Event coordination |
| Emergency Contact Name & Phone Sensitive | Event host only, emergency use | Safety |
| Blood Group Sensitive | Event host only, emergency use | Safety |
| Insurance Provider Sensitive | Event host only, emergency use | Safety |
| Medical Notes Sensitive | Event host only, emergency use | Safety |
All sensitive fields are entirely optional. You can leave them blank at any time. They are stored encrypted at rest in Firebase and are never used for advertising, profiling, or commercial purposes.
We collect event participation records, match results, scores, and group membership data in order to provide leaderboards, statistics, and match history.
We automatically collect standard usage data including device type, operating system, app version, and general usage patterns to improve the Service. We do not collect precise geolocation.
We do not use your data to serve third-party advertisements. We do not sell, rent, or trade your personal data to any third party.
We share your data only in limited circumstances:
We retain your data for as long as your account is active. When you delete your account, your personal profile data is permanently erased within 30 days. Aggregated anonymous statistics (e.g. total matches played) may be retained indefinitely.
Depending on where you live, you may have the right to:
To exercise these rights, email privacy@joyizm.com. California residents may have additional rights under the CCPA.
PlayEngine is intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you believe a person under 18 has registered, contact us at privacy@joyizm.com and we will promptly remove the account.
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted storage (Firebase), and access controls. Sensitive profile fields (emergency contact, medical data) are stored in Firebase Realtime Database with security rules that restrict access to the data owner and authorised event hosts. No method of transmission or storage is 100% secure; use the Service at your own risk.
Your data is stored on Google Firebase servers, which may be located in the United States or other countries. By using PlayEngine, you consent to the transfer of your data to these servers in accordance with this Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes via the App or by email. Continued use of PlayEngine after the effective date of any change constitutes your acceptance of the updated Policy.
For privacy questions, data requests, or concerns:
Privacy Officer, JOYIZM Inc.
Palo Alto, California, USA
privacy@joyizm.com