JOYIZM Inc.
Privacy Policy
Effective: March 19, 2026  ·  Palo Alto, California, USA
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it. We do not sell your personal data.

1. Who We Are

PlayEngine is operated by JOYIZM Inc. ("JOYIZM", "we", "us"), a Delaware corporation headquartered in Palo Alto, California, USA. Contact us at privacy@joyizm.com.

2. Data We Collect

2.1 Account Data

When you sign in with Google or Apple, we receive your name, email address, and a unique identifier from that provider. We do not receive your social media passwords.

2.2 Profile Data (you provide voluntarily)

FieldWho Can See ItPurpose
Display NameAll players in your events and groupsIdentification
Play Style (J·O·Y)All players in your eventsMatchmaking algorithm
City / CountryEvent host onlyLocation awareness
Phone NumberEvent host onlyEvent coordination
Emergency Contact Name & Phone SensitiveEvent host only, emergency useSafety
Blood Group SensitiveEvent host only, emergency useSafety
Insurance Provider SensitiveEvent host only, emergency useSafety
Medical Notes SensitiveEvent host only, emergency useSafety

All sensitive fields are entirely optional. You can leave them blank at any time. They are stored encrypted at rest in Firebase and are never used for advertising, profiling, or commercial purposes.

2.3 Activity Data

We collect event participation records, match results, scores, and group membership data in order to provide leaderboards, statistics, and match history.

2.4 Device and Usage Data

We automatically collect standard usage data including device type, operating system, app version, and general usage patterns to improve the Service. We do not collect precise geolocation.

3. How We Use Your Data

We do not use your data to serve third-party advertisements. We do not sell, rent, or trade your personal data to any third party.

4. Data Sharing

We share your data only in limited circumstances:

5. Data Retention

We retain your data for as long as your account is active. When you delete your account, your personal profile data is permanently erased within 30 days. Aggregated anonymous statistics (e.g. total matches played) may be retained indefinitely.

6. Your Rights

Depending on where you live, you may have the right to:

To exercise these rights, email privacy@joyizm.com. California residents may have additional rights under the CCPA.

7. Children's Privacy

PlayEngine is intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you believe a person under 18 has registered, contact us at privacy@joyizm.com and we will promptly remove the account.

8. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted storage (Firebase), and access controls. Sensitive profile fields (emergency contact, medical data) are stored in Firebase Realtime Database with security rules that restrict access to the data owner and authorised event hosts. No method of transmission or storage is 100% secure; use the Service at your own risk.

9. International Transfers

Your data is stored on Google Firebase servers, which may be located in the United States or other countries. By using PlayEngine, you consent to the transfer of your data to these servers in accordance with this Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the App or by email. Continued use of PlayEngine after the effective date of any change constitutes your acceptance of the updated Policy.

11. Contact Us

For privacy questions, data requests, or concerns:
Privacy Officer, JOYIZM Inc.
Palo Alto, California, USA
privacy@joyizm.com